We had a wonderful experience working with David Naghibi at Aladdin Carpet and Floors. He was very experienced, kind and professional. He spent as much time as we needed to select our floors. He brought many different samples to our home to assist us in selecting the quality floor and the best color for our home. He promptly returned all calls, and he kept us informed on the delivery and installation dates. The installation was amazing. They said it could take up to 3 days. The installers worked diligently and completed the job in one day. The floors look beautiful. It definitely changed the whole look in our home. My husband and I would definitely recommend David at Aladdin Carpet and Floors.
We connected with Aladdin Carpets and Floors through the Costco carpet & flooring installation program. We are always looking for a good deal and a quality product. Our sales rep, Majid Zamani, came to our house with samples and to look at the spaces we were installing flooring. We were transitioning most of our home from carpet to wood. He provided his recommendations in terms of the flooring material and shared the pros and cons of different options. We purchased engineered flooring through Costco using Aladdin and hardwood flooring directly through Aladdin. There were no issues with the Costco purchase. One of our criteria for choosing a company for flooring was the timeliness of installation. Many supply chains have been experiencing delays due to COVID. Knowing the importance of the timing of our purchase, Majid called the hardwood supplier to determine if there was adequate supply of our materials and delivery could be made to support the desired timeline. He allowed us to hear the call. All was confirmed and we made the purchase. Wait for it … the supplier could not deliver the product within the timeline. Majid was forthcoming with the bad news. Majid immediately began working to get an alternate product which ended up being better and within the timeline. Before making the order he clearly identified and provided info on the new product, he allowed us time to research the new option so that we could make our own assessment. This better product was delivered on schedule and at no additional cost. The team that did the installation were hardworking and professional. They did a fantastic job! Given that we were installing flooring in most of our house, they moved a lot of big furniture, kept us non the loop on where they were with progress. We had a couple of minor issues around 2 of our doors. We let Majid know, the installation team was quickly scheduled to return and made the necessary adjustments. They made sure we were satisfied with the installation. I would recommend Aladdin Carpets and Floors if you are considering new floors! Overall, Majid was very flexible and worked with our requests.
Very good, very quick service from Henry Z who came and gave me a quote to replace flooring in 3 rooms. Left with a signed contract. Very happy and looking forward to getting my floors installed!
Henry was very helpful in the store for carpet. Just had the appointment with Henry to measure our 2 areas for carpet in our home. Henry is very knowledgeable and very professional in documenting the areas, reviewing the carpet samples, the colors, and creating and reviewing the contract. He was wonderful to work with! Thank you Henry!! (Andy and Judy)
I went through Costco and they used Aladdin Carpet to install hardwood floors in my bedrooms. I am so pleased with this company. John, the sales rep was very kind and professional. The quality of the work is is very neat. I appreciate the professionalism from each person at the company. My hardwood floors look amazing, this company assisted me in moving larger items. I will use them again for any future flooring home projects. I highly recommend using this company for all your hardwood flooring needs.
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂