We worked initially with Gary. Our project was to add a window to a previously windowless wall, and replace the one window in the room with a larger window. Working with Gary was great, and they were efficient in getting things measured. Because of the pandemic it took several weeks for the windows to come in but once they were in the efficient and very nice crew installed them quickly. After installation we discovered one of the windows was flawed. Mike came and looked at it, and very quickly ordered a replacement. We love how the room looks now- my wife says it is totally transformed. And working with American Windows was great!
Jack and his crew did not do bad. However, a part of my siding fell off. I called and sent them a letter to repair/replace the siding. The siding was replaced and my home looks great. THANKS! Update: Although the siding was replaced, shouldn't there be a warranty where I am not charged? I just got the siding in around 3 years ago. I'm just saying.
Called and spoke to Gary in office over a week ago giving detailed info, etc about what I needed. Was promised an estimate later that evening via email. Two days go by and never hear from him. Called to follow up and he promised estimate next day. Never heard back from him or company.
They arrived on time, provided a reasonable estimate while answering all our questions. The windows were installed on time and good quality. I would hire them again.
Professional, no-nonsense, honest, accomadating, good communication. Will use them again. They installed 20+ storm windows with trim capping. Never tried to upsell to new windows, listened to our needs amd wants and gave me an honest assessment of my options with plusses and minuses. They also worked around some challenging landscaping, which we appreciated. Highly recommend
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂