Care came recommended by my primary vet office after my dog ate the leg off of my sweatpants. They were concerned that the surgery might have complications that would be better handled in a place equipped and ready for them. It appeared that the fabric had moved through several parts of his digestive system. If it was a straight forward removal my primary vet would have done it. I was impressed that Care took the time to carefully evaluate the situation. My dog was stable so a day was given with IV fluids to see if it passed in its own. It did not. After more imaging a decision was made to proceed with surgery. I was kept informed of the progress, testing and decisions being made at all times. I was able to call in the middle of the night for updates. The surgery was successful and he was kept for observation until we were sure he was ready to come home. Yes it was an expensive surgery. However, a conservative approach was taken first. The staff at Care were compassionate and helpful. The doctor was knowledgeable and communicated every detail of what was happening. In an emergent situation I would definitely return to Care with my animals.
Our old dog was diagnosed with lung cancer. We realized it was time for him to go to the rainbow bridge. Unfortunately, this was on a Sunday so our vets office was closed. They said I could bring him right in. It's was around 11am and there was no one else there. They were very friendly and consoling. They asked us if we needed more time and left in it our hands for when we were ready. I really like that because I didn't feel rushed. They were very professional letting me know what they were doing at each step of the way. They gave me a complimentary paw print in plaster which honestly, meant so much to me. What a great gesture. I thought we were going to have to carry his lifeless body out in a blanket but they took care of that and placed him in a nice box for us and we were able to get him from the back door which gave us privacy. A few days later, they sent a sympathy card in the mail that everyone had signed. I'm thoroughly impressed with this place! I can see your typical vet doing stuff like this, but this is an emergency place and we had never been there before. I highly recommend coming here for your pet. Thank you all for the wonderful service. -Josh, Kaitlin and Comet.
Care Veterinary Center is a very well run facility. Dr. Brenda Austin, DVM, MS Evaluated my 5 year old Labrador Retriever, Duke and confirmed my Vets diagnosis that he needed knee surgery. She answered all my questions and performed the TPLO surgery in a timely manner. Duke is progressing well 4 weeks post op. They are always available and answer all my questions and requests in a timely manner, and are very knowledgeable, and offer a wide range of services. Duke and I highly recommends this facility, Dr Austin and Staff. Katharine Fisher, and Duke
Last week we made the very difficult decision to help our furry family member cross the rainbow bridge. The customer service and the CARE that we received was second to none. I appreciate the gentleness and empathy that every employee that we came into contact with gave us and our dog!! Your team is amazing!
Wonderful service! Our Rosie had a hematoma on her ear; our regular vet had no appointments for 3 weeks! I took Rosie to Care, and they treated her promptly and kindly. I am so glad I went; Rosie is happy, too!
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂