I called Spectrum/Dry House for my parents' house for a whole house disinfection after both of my parents were hospitalized with covid-19, to remove any trace of the virus. They were on site for cleaning the day after providing a quote, and had the entire house done in 3 hours. The crew was extremely thorough, with carpets, hard surfaces and purifying the air. Josh and his team use strict safety protocols for sanitizing and made it much easier for my family during a difficult time with not having to worry about lingering contamination in the house. They provided peace of mind that other family members can re-enter the house without risk of exposure and allowed us to focus on the other life changes created during the illness.
Called on a Tuesday and they sent John out first thing Wednesday. I was notified when John was enroute and he arrived on time. I ended up requesting to double the areas to clean, and John came prepared for extra work and gave me an acceptable quote on the spot. Wood floors were protected, the job was done well. John even sought my approval throughout the cleaning process. Although I clean my carpets regularly with a home carpet cleaner, with 3 kids and a dog they really needed a professional cleaning. I was impressed that my 16 year old, ivory carpets came out looking beautiful again. Spectrum provided spot remover and a promise to come back if any area was not cleaned to my satisfaction. I recommend Spectrum and will definitely use them again.
I have known Josh for over 2 years. When my basement was flooded and I was in dire need of assistance, he came out quickly after my phone call to review the situation. He had a crew onsite within 24 hours and had all the wet carpet removed and the drying process started. Since that event, i have used his carpet cleaning services on a repeated service and have been very pleased with the quality of work. Josh is very professional and cares very much about the satisfaction of his customer. I would recommend his services to anyone that needs restoration or cleaning services performed.
John H was on of the best staff that was sent to clean my carpets last week. He was extremely professional and understood my basic needs. I’ve used Spectrum the 2 years I’ve lived here and he was by far the best staff member that’s ever worked at my home. Thank you for providing great service without attempting to add a bunch of services I do not need at the moment.
I just purchased a home and it had an awful dog smell all in the home. They did an amazing job and went above and beyond what I could ask for when it came to cleaning the carpet and trying to get the smell out. Unfortunately they didn’t get the dog smell out of the carpet but I don’t blame them for that. I believe the carpet is just unsalvageable. They were very thorough and tried and for that I am appreciative.
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂