My truck wouldn't start because of the transmitter in the key. Called Gene's and spoke to the office and they sent Matt out. Came on time and was very professional. Matt answered all my questions and had me back in my truck in no time. Matt is a true professional who goes out of his way to answer all questions and can have a good conversation with you also while he is working. I would highly recommend Gene's to anyone... Thanks MATT!!!..
I didn't catch the name of the gentleman that helped unlock my moms door but he was the grandson of Gene. He was very nice and friendly. He came within no time. Even though the door was tough to get into at first, he didn't give up. My mom was able to get in her apartment and he made 2 spare keys which was very nice of him. I would recommend this company to anyone.
Matt from Gene's Lock Service came on time, was easy to work with. And was very experienced and worked in a timely manner! Also they were more affordable than others in the Frederick area. I would highly recommend them to anyone. And will be using them again in the future.
I will definitely call this locksmith for any future needs. My teens accidentally locked us out of our house. Matt was very pleasant to deal with, prompt, very knowledgeable about my special extra protection lock I didn’t even know I had! He saved the day. Very professional. Two thumbs up!
Services were fast, professional and friendly. Matt was a delight. Locking ourselves out of our house no longer seems so bad with Genes around!
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂