Monocacy Valley Dental

161 Thomas Johnson Dr #195, Frederick, MD 21702, USA

About Monocacy Valley Dental

4.8 / 5

from reviews

Is this your business?

    Jessica Shelton
    September 14, 2021

    Dr.Motz is wonderful! All the staff is very personable and welcoming! I didn’t go to the dentist for a long time because of prior bad experiences but I love going here once I found this place almost a year ago! This place gave me a beautiful smile and my confidence back.The hygienist always remember you and what you talk about and always ask how things are when they see you next. As a whole this place is amazing all around. Best dentist ever!

    Charlisa Smith
    July 11, 2021

    Please do not go to this office. The customer service from the office manager is terrible. (Ashley is her name) The rest of the staff is not much better. The dental work is average, and may cause you to make several appointments for them to get it right. The payment process, they charged my insurance company twice for the same service, but before they did that, they charged me $1,000 for services that my insurance company told them they would cover at 100%. I paid because they stated it was a deductible. Expecting that I would get it back after they received full payment from the insurance company. They received full payment and Kept my money until, I called the insurance company and them. My money was held for 3 months. I called and they stated: we show a credit on your account, for $1,000, would you like to get more work done? Really!!!! No thanks. I have no plans on coming back at all. The only reason why I continued to come to the office after the unpleasant experience was because I was getting a crown, and they had already started the process. I would not refer this office to anyone. Dental Service 5 out of 10. customer service 1 out of 10. Sadly to say I thought this was a great dentist office after my first visit, but I was wrong. I believe they are not trustworthy and unprofessional. I was afraid to post this in April 2021 in fear that I would be treated worst and nor receive my refund. I wish this experience on no one.

    Marcia Patterson
    June 08, 2021

    This was my first time visiting this facility and I had a bad experience at the dentist before. The lady that did all my x-rays and other things in my mouth made me feel so comfortable. She did a awesome job and then when I spoke to the dentist he made me feel comfortable as well. I like it when someone explains to me what they are going to do before they do it. And he did just that. I have to go back a few more times and I’m hoping these visits will be as smooth as the first one was. Thanks guys for making me feel so comfortable and understanding about my previous experience 😊.

    Alli Glensor
    June 29, 2021

    When all the staff and doc are so friendly that you want to be friends outside of the office...I'll keep my healthy teeth please! Great office, clean, professional, and so gentle but "get down to it" with your mouth. Highly recommend and the office pup is an added bonus to the visit. I finally enjoy going to the dentist.

    Sean Bartz
    October 07, 2021

    10/10 - great experience. Efficient, effective, and caring. Ashley, Megan, & Dr Motz furnished fantastic experience.

    Monocacy Valley Dental

    Our Address

    161 Thomas Johnson Dr #195, Frederick, MD 21702, USA

    Interested in being listed with us?

    We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂