Don came over to adjust two of my Pella doors. One door had the bolt in the middle (3 point system) come out all the time. The other door would not lock. Don quickly and accurately assessed the situation. Both doors were out of square and Don was able to get the doors closer to square. He also replaced the locking mechanism with a spare I had from another Pella door. Don's decades of experience paid off. He was pleasant to work with and willingly shared advice on how to keep the doors functioning well into the future. Don is truly a professional who really knows his windows and doors.
I just had great experience with the repair of my sliding glass door and installation of my screen door. Richard was professional, knowledgable and answered my questions. He arrived on time and did the repair and asked if there was anything else or if I had any other questions. Very happy with the prompt and professional service I received from Richard. Thank you :)
Richard and Armando were both courteous, professional,and knowledgeable. They answered all my questions and made sure I was satisfied with thei work before leaving. Would highly recommend Pella; great product and excellent service!
Richard was professional, friendly and efficient. We were unable to open a double-paned window to remove old mini-blinds. He quickly determined what the problem was, resolved it and even replaced a small part that we didn't know needed replacing. We recommend this company and Richard. Thank you, Richard!
I purchased a beautiful Mahogany sliding glass door. The screen was damaged. Pella fixed the screen at no charge. I had an excellent service tech, Dexter, who explained everything he was doing. He also gave me some pointers on taking care of the door components. I love this door. I’ve received so many compliments on how nice the door is.
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂