I would highly recommend Pella for those looking to replace windows. These reasons stand out: a) Pricing is competitive -- not the cheapest option, but one gets what they pay for. We were willing to invest in quality. b) Love the Pella windows -- clean designs and easy to use. And one will be shocked at how much quieter things are after the installation. I can no longer hear one of my loud neighbors. c) Communications with the various Pella workers -- all around -- was excellent. If you had a question, it was answered quickly. d) Workers doing the installation were great. We are crazed about workers coming into our home and cleaning up behind themselves. When the Pella workers departed it was hard to tell that they had been around -- everything was cleaned up and spotless.
My experience was very good with Pella. The purchase process was straightforward and they stepped me through the entire process step by step. While the order took longer than expected to fill (due to supply shortages), the installation was better than I expected. I was amazed at how professional and how quick my old door was out and my new door was in! Nice job Pella.
We contacted Pella to swap out a back door for a picture window. They sent a representative out right away to walk us through the options. He was professional, informative, and we had the sense that he was working to find us exactly what we wanted - not what they wanted to sell us. Installation took place ahead of schedule and the finished product looks great.
Richard installed our replacement Architect series window. He was prompt, courteous and efficient. When he completed the installation he advised regarding (interior) painting and window maintenance and ensured he had answered all my questions. He is a true professional. .
From the sales experience through the installation, everyone I interacted with was professional, courteous and respectful. There weren't any hard core sales tactics, which was very much appreciated. The installation team did a great job. They were thorough and cleaned up after their work. The windows aren't cheap, but they look fantastic. I would highly recommend this company.
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂