The crew of two, replaced three large windows. They were clean and professional with the installation. I love the windows, thank you.
We had a great experience on the installation. The M&E install team did a super job, specifically Mantas, Hamed and Chris. The end product came out just as we pictured it and was completed despite two rainy days. Thanks you.
Very pleased with their quality of service, product and install. Their Renewal windows are a quality window which are far superior to the original windows in my townhouse. Their product representative, Chris Sullivan provided timely and efficient coordination. He was able to answer all my questions regarding the product engineering and installation. The installation team was timely and did a good job with the installation. They worked well as a team, removing the old windows, debris and were efficient with the installation of the new windows. The windows look fantastic and really improved the physical image of the house.
The sales representatives sent for our consultation were friendly and knowledgeable and detailed a quality product line. We have Anderson windows and doors throughout our 30 year old home and have been very happy with their longevity! We settled on a sliding patio door for this purchase after a painless order change. (We had originally wanted a French door, but after ordering determined that it would have been too large for our space). Our service rep. was very helpful with this change. The measurement appointment went well. Courteous, thorough personnel. We did experience a disappointment when our original installation date resulted in a last minute (day of) notification that our door was back ordered and would be an additional 2 to 3 weeks to arrive. The day of installation the crew was courteous, respectful of my property and very good at what they do! The door is a beautiful product, cleanup was thorough! We are disappointed however, in that the opening of this door is narrower than we were anticipating. The passage is only 21” wide, where our previous door was 24”. We were anticipating the same 24” width of passage space if not an inch or two wider! We are seeking resolution to this issue. The door as is is not acceptable for the investment we are making. Our representative is assisting in the follow up of this process. We look forward to working with customer service to resolve this.
I have a very good experience with Renewal By Anderson. My sales rep, Ava was not pushy, answered all my questions and worked with me to look at financing options. The installation gentlemen were great too. They explained the process, showed me the first window fullly installed, were aware of our privacy/ space needs, and did a great job cleaning up each of the two days they were on site. And finally walked me through the functionality of the windows and doors I had installed. The patio and basement door have these really neat triple locks, two of which are enacted by pulling up on the handle. The windows and doors are beautiful, very sound proof and so easy to use. I am very happy!
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂