The Centers for Advanced ENT Care truly care about the public's opinion of their practice and will work with their patients to reach an optimal outcome. I saw MD. Arenstein and he generally seemed interested in supporting my needs and working to identify all solutions possible. Although my initial experience with the office staff was not pleasant, the office manager was completely open to supporting and correcting any issues. Note that their electronic system for appointments and information collection leaves a lot to be desired. Especially when it is used to cancel an appointment without prior communication from the office. With a little TLC from their office staff and a few upgrades to their electronic system, Montgomery Otolaryngology will meet all patients needs.
I had some kind of ear infection that did a little damage to my nerves resulting hearing loss. The audiology program is excellent. They have new equipment that greatly assists with the evaluation. She explains after your hearing test, the results and whether you need hearing aids. The discussion we had and the professional care I received were excellent. I highly recommend this place to anyone whose hearing has been adversely impacted.
From scheduling to office visit (2/23/21), 100% excellent service. Everyone at the front desk is super efficient, fast, and one feel safe during this pandemic. Thank you.
Dr. Golden is an amazing ENT specialist and I’m so grateful to have found him. He is intelligent, sensitive, caring, and he listened to all of my concerns regarding my ear infection. Do not hesitate to see him...he is the best!
Simone is very professional and friendly.
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂