Had amazing service here. We just moved to the area so we didn't have an established regular vet yet to go see for a small problem, so we went here. We were able to get a same day appointment no trouble, and they have really convenient hours. The staff was all kind and caring, and treated my dog with kindness and not like a number like some other vets. The exam was thorough and the tech Sydney (who was wonderful) and doctor we saw were both knowledgeable and sure to explain every aspect of the treatment plan in detail. Prices were super reasonable for emergency services as well. Will definitely come back for any after hours or urgent care needs!
Had to take two dogs in to get checked out and they were very nice people. They explained everything and answered all the questions with great knowledge and clarity. You could tell they loved there job.. I even received a card in the mail a week later hoping that the pups were doing well. My doctor doesn't even do that for me. Best experience at a vet thus far. 11/10
My cat was gravely ill. My Vet said they had no appointments available for a few days. I was told to go to an emergency vet right away. I called this provider and made an appointment. I was treated with respect by the staff and the Doctor at Vet Urgency. I had no wait time. My poor cat crossed over this day. I received a sympathy card from Vet Urgency which touched my heart.
I am so impressed with Veturgency! I booked a same day appointment due to extremely long wait times at every vet between Frederick and Hagerstown and wasn't sure what to expect. As other reviewers have said, there was a bit of a wait. But that is the nature of emergency medical care! The staff is top notch. The receptionist was very responsive, informative, and friendly on the phone and in person. The vet tech and doctor were both extremely compassionate towards my anxious dog, and empathetic towards me, the frantic owner. They gave me lots of options and worked with me to determine my needs, and the visit summary they provided was very thorough and the tech took the time to explain it all to me and answer my questions. I can't recommend them highly enough.
Very impressed! There was a long wait, but understandable. This is an emergency practice, and severity of need is primary. The interview by the RVT was thorough, thoughtful and clearly from a highly skilled Tech. The vet was kind and insightful- great combination, very understanding. I have new meds for an old, sick dog, and would not hesitate to return and recommend to others!
We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂