Waterside Cleaners

8307 River Run Rd, Frederick, MD 21701, USA

About Waterside Cleaners

3.2 / 5

from reviews

Is this your business?

    Beauty by Amor
    May 14, 2021

    I gave them a second chance to redeem themselves after they did a horrible job on my khaki jacket. The sewing was horrible and can be seen on the outside of the coat. They recently altered (tailored) an all white outfit that was brand new and when I picked it up, I was told after I paid!!! that the collar had a yellow mark on it. They lied and said that the mark was already there and it was not. The bottom of the pants had some thread that I had to cut off. I will never go there again. They do not care about their customers.

    Eugene Benjamin
    April 14, 2020

    I have used these Cleaners for over 10 years. Their service is great and prompt. No complaints. They offer regular cleaning and Dry Cleaning. It’s run by a Korean couple and the husband does tailoring and clothing repairs . I think he does shoe sole replacements also. They really don’t speak English very fluently but enough to communicate effectively. If you are a “ regular”, she keeps your information filed with your phone number. She asks for the phone number when you come in. She asks which day is good for you to pick up and they can do a rush order if needed. Prices are in keeping with most competitors. Highly recommended.

    Sheila Nichols
    December 01, 2017

    We went here for over 11 years before we recently moved. They were great! So kind and gracious and friendly and hard workers. We were very pleased with all the work they did for us over the years, to include dry cleaning and tailoring too. We miss them now that we have moved! Sheila and Eric Nichols.

    Mike Kianetski
    January 23, 2019

    I want to preface my remarks that I have been a loyal customer for 5-6 years and did 100% of my dry cleaning there. Everything was always well done! I am now looking for another cleaner; yesterday completely soured me on continuing a relationship. At 2:00 PM, I needed a small favor ( 1 top and bottom to just press for a very special day for a family member). The owner (woman) refused to crank the machine up to help me; she kept saying come back tomorrow (repeatedly)- I kept respectfully saying it was needed today as the event was the next day! Her husband looked at it abd seemed ready to hrlp and she kept saying NO, TOMORROW! I found Zips Cleaners (W. Patrick Street) and when I called them, I heard them discussing it and said, “sure, bring it NOW”. I am sorry, but, such a forceful refusal to help and loyal customer over a 5 minute job was the reason I know, it’s time to move on. Customer service, to me, is HUGE!

    david dougher
    December 02, 2018

    Great people! Excellent tailoring at reasonable prices

    Waterside Cleaners

    Our Address

    8307 River Run Rd, Frederick, MD 21701, USA

    Interested in being listed with us?

    We would be honored! Please reach out and expect to be treated like the ROCKSTAR that you are! 🙂